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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Diana Monroy

August 14, 2023

5  out of  5 rating by Diana Monroy
"Highly RECOMEND CINDY GONZALEZ She's AMAZING ! Extremely knowledgeable Clear & Easy To Understand Looks out for your Best interest Exceptional Bilingual Personable Trusted & Liked A TRUE Professional !"

Gloria Gaeta

August 12, 2023

5  out of  5 rating by Gloria Gaeta
"Cindy is very knowledgeable. She is proactive and always looking for opportunities to help her clients get the best coverage for the best rates. Her customer service is stellar. I would highly recommend Cindy."

Cindy D.

May 17, 2023

5  out of  5 rating by Cindy D.
"Cindy and her staff worked quickly and efficiently to provide us with our new insurance coverage. We were and are always able to contact them & receive estimates and information as we need it. Thank you Cindy and Carla for being such a pleasure to work with."

Nan

April 22, 2023

5  out of  5 rating by Nan
"I had the pleasure of working with Cindy Gonzalez as my insurance representative after moving to California from out-of-state. She went above and beyond to ensure a smooth transition for my State Farm policy and secured a fantastic policy for me. Cindy's attention to detail and excellent communication skills make her stand out among the many insurance agents I've worked with over the years. Her knowledge and expertise are impressive and she made the process of obtaining insurance seamless. I highly recommend Cindy Gonzalez for all your insurance needs."

Troy Wu

March 9, 2023

5  out of  5 rating by Troy Wu
"Ive been a state farm customer for 25 plus years. Aside from my family’s state farm agent in the bay area who retired, i have not met another agent who takes better care of her customers. She’s super organized and very hands on when she needs to be (when state farm corporate is moving slow) and always has her customer’s best interest at hand to ensure that you have the right amount or coverage and that all multi-line discounts are utilized. Additionally her and her staff are super responsive and are action-oriented. When you need state farm to get involved, its obviously not a great day, but they do a great job helping you understand the entire claims process and how theyll step in to make it as painless for you as possible. Thanks for being our agent Cindy!"

Judy Raymond

March 3, 2023

5  out of  5 rating by Judy Raymond
"We were in a real bind with an incompetent insurance agent and Cindy saved us immediately! She is the most energetic, knowledgeable, helpful insurance agent we have ever had. Feeling very grateful we found her. She gives us peace of mind."

Laura Todd

February 22, 2023

5  out of  5 rating by Laura Todd
"Cindy went out of her way to find me the right coverage."

Chris Costanza

September 17, 2021

5  out of  5 rating by Chris Costanza
"Cindy is the epitome of professionalism, and her years and years of knowledge are very evident when working with her. I highly recommend Cindy and her team."

Tom Hay Bauer

April 15, 2021

5  out of  5 rating by Tom Hay Bauer
"We have had our insurance with State farm for 50 years or more, but it has taken us three tries to find the right agent here in San Diego -- and with Cindy the third time seems to be the charm. After service issues with the first two agents, we are very happy with the response we are getting from Cindy and her crew!"

Juan G.

March 3, 2021

5  out of  5 rating by Juan G.
"Mrs. Cindy Gonzalez and her State Farm Insurance team were outstanding without any question! She remained my main point of contact throughout the entire state-to-state transfer of my policy and saw to it that all of my needs were met and that I was completely satisfied with my experience with her and her team. She took it upon herself to contact me on more than one occasion to inform me of all of the details in the differences in my policies from one state to another and she was more than happy to afford to me her time to accommodate my final requests and to ensure that were adequately applied and that I was a satisfied and content patron and customer. I gladly recommend her services and her organization to all those that would like to receive this level of prestige in service from their insurance agent and representative. Thank you very much Cindy and thank you to all of your hard working staff."

Yumi Roussin

November 14, 2020

5  out of  5 rating by Yumi Roussin
"Cindy is honestly the best agent- for any facet of my life- I’ve ever had. She is responsive, professional, communicates clearly, efficiently and promptly, but more than all these traits, she treats her clients like family. She genuinely cares and thinks about us beyond another name and number in a list. After I moved and hadn’t completed my home insurance process, she called me the morning of the heavy wildfires nearby- to remind me to finish my portion of setting up my insurance! She sincerely and genuinely cared and acted quickly to ensure my property was protected. She didn’t have to do that, but she did anyways and put me as her top priority. I moved out of San Diego but didn’t leave Cindy because her service and attitude is simply the best. Couldn’t rave enough!"

Robert Rushing

November 13, 2020

1  out of  5 rating by Robert Rushing
"Possibly the worst experience talking with an agent on my Rental property in her area. Rude and asking me why would I not rather have a Rental property in my own area . And the inflated rate she gave compared to other insurance providers in that area . I choose to call based upon the Google rating- that was a mistake."

Mike Suerth

August 21, 2020

5  out of  5 rating by Mike Suerth
"Cindy and her employees are on top of things for sure. Whenever I have a question through email or by phone, they respond in minutes. Their customer service is excellent. It is very reassuring to know that when you do have questions or need information/help it will be addressed immediately and promptly, not 3 days later. Extremely knowledgeable and polite as well."

Tom Williams

March 4, 2020

5  out of  5 rating by Tom Williams
"I was fortunate enough to meet Cindy in January, and I found her to be engaging, intelligent and passionate about protecting families in California. Very knowledgeable about the many different products that SF makes available, including fantastic mortgage rates!"

Lazaro Moreno

February 13, 2020

5  out of  5 rating by Lazaro Moreno
"Muy buen servicio (Translated by Google) Very good service"

Daniel Nagel

December 10, 2019

5  out of  5 rating by Daniel Nagel
"I have been with State farm for 30 years and with Cindy for 5. She's been nothing but great. We have 10 policies with her covering commercial and residential vehicles, homeowners, rental, umbrella, personal belongings, etc. Can't go wrong with Cindy.!"

Thomas Gutierrez

October 18, 2019

5  out of  5 rating by Thomas Gutierrez
"Cindy Gonzalez is the Agent to go to for your insurance needs, I know Cindy since 2001 and she is a person of integrity, honesty, reliability and truthfulness; She is an awesome Insurance Agent and super responsable on everything and will; take care of you greatly. I recommend Cindy Gonzalez for your Insurance needs, she is the Agent to go. Thomas Gutierrez."

Mike Poltorak

January 17, 2019

5  out of  5 rating by Mike Poltorak
"I've had numerous consultations with Cindy and she has always been professional, knowledgeable and helpful. I highly recommend her services."

Davey Gregorio

December 5, 2018

5  out of  5 rating by Davey Gregorio
"Cindy is the extremely kind and reliable! She’s very responsive and will take care of your needs. If you’re looking for a State Farm agent, Cindy should be your one stop choice!"

Malcolm Stewart

November 14, 2017

5  out of  5 rating by Malcolm Stewart
"I've been a client of Cindy Gonzales for 5 years and couldn't be happier with her insurance services. She is attentive, returns calls immediately, looks for ways to lower my premiums and a consummate professional. I highly recommend her for any and all insurance needs."

Elaine

May 27, 2017

5  out of  5 rating by Elaine
"I've been with state farm for 10 + years. Working with Thomas has been the easiest thing ever! He is always available to answer my questions. Email or phone. Thank you for all your quick responses and my insurance plans!"

Johann Casas

June 9, 2016

5  out of  5 rating by Johann Casas
"A little late, but better late than never. Best transition I've had thus far for insurance. I started my auto policy with Cindy / Emeriem was awesome at helping out with what I needed."

Jeremy Gonzalez

March 29, 2016

5  out of  5 rating by Jeremy Gonzalez
"Best agent ever. She gave me great insurance coverages for low costs. Even when the office is closed she will still answer her phone to help me get quotes or answer any questions I might have. She clearly knows her product and always provides great customer service. Did not share the same experience as thierno but who takes advice from someone that can't compose a decent paragraph."

anonymous anonymous

March 3, 2016

1  out of  5 rating by anonymous anonymous
"By far the worst agent ever, don't waste your time and money with this agent. She was very rude and didn't care for much I had to say. She will try to sell you anything because that is all she cares about. Try a different agent, one who truly cares for you. She doesn't know the products she is trying to sell you and will never call you back after she has made a sale. Do not throw your money that direction."

Daniel Hernandez

March 2, 2016

5  out of  5 rating by Daniel Hernandez
"amazing service !! Gave me an amazing policy for being 19 with no driving experience. Gave me amazing discounts i did not know they had. Recommended for those looking for a great insurance. Also, they call me if amything has change or need to know something about my Policy."