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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Bensinger

December 24, 2025

5  out of  5
rating by Richard Bensinger
"Cindy was extremely helpful in navigating through and resolving a difficult settlement involving total loss of auto, dealing with issues from recovery, towing, repair shops, claims and total loss department. The settlement finally offered was fair and accepted. She really we t the extra mile to help and keep me updated as to progress!"
We responded:
"Hello Richard. Thank you for giving us your feedback on your recent experiences. We appreciate hearing from you. Keeping track and staying on top of these things are very important to me and my team!"
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H Sanchez

December 13, 2025

5  out of  5
rating by H Sanchez
"Cindy and her team are attentive and helpful. They provide coverage on our home, rental, as well as all of our vehicles and guide us well with our coverage needs. Thanks Cindy for all your support!"
We responded:
"We really appreciate the time you took to provide us with your experience. Thank you so very much!"
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Belen Poltorak

December 13, 2025

5  out of  5
rating by Belen Poltorak
"Cindy is so professional and has been my agent for many years. She also handles all of my children’s accounts and when the youngest was in an accident, she dropped everything to assist her despite it being on a weekend. She is helpful and knowledgeable. Cindy gives us peace of mind."
We responded:
"Belen, it is our pleasure to take care of you and your family. Thanks so much for taking the time to let us know how we are doing!"
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Kevin Maxwell

December 10, 2025

5  out of  5
rating by Kevin Maxwell
"She is the best insurance service around 5 star recommend by us for years"
We responded:
"Kevin, as always, it's such a pleasure to service you and your business. My team and I strive to provide you with the best experience possible."
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Sharon Wever

December 10, 2025

5  out of  5
rating by Sharon Wever
"It is a pleasure working with Cindy and her team. They have provided exceptional service to American Concrete for several years. She understands our industry and needs, provides excellent coverage at great rates. Her certificate of insurance turn around and claims handling is extraordinary. You will have peace of mind working with Cindy."
We responded:
"Sharon, thanks so much for your wonderful comments. Taking care of your company's commercial fleet is such a pleasure for us! "
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Brian Cummins

December 10, 2025

1  out of  5
rating by Brian Cummins
"I came to Cindy for help thinking she would be knowledgeable. But unfortunately I was met with hostility and could never get her on the phone. She was unreliable and rude."
We responded:
"Hi, Brian. This experience is unfortunate and not anything like our office service. I searched our system and cannot find your information. I would be more than happy to address this issue, please call our office."
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Jennie Ankney

December 9, 2025

5  out of  5
rating by Jennie Ankney
"We use Cindy Gonzalez Agency for our fleet insurance needs, and from the start, she has gone above and beyond to ensure our fleet remains covered even in the insurance climate of California where insurance companies are dropping customers regularly. She keeps us informed and responds quickly when we need certificates of insurance for our clients. Most of all she and her team are a pleasure to work with on a regular basis."
We responded:
"Jennie, thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear that me and my team are able to support your fleet insurance needs effectively. Providing timely updates and responsive service is something we truly value, and it’s wonderful to know that it makes a positive difference for you and your clients. It’s a pleasure working with you as well, and we look forward to continuing to serve you with the same dedication and care. "
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Reynaldo Maldonado

December 9, 2025

5  out of  5
rating by Reynaldo Maldonado
"Very Professional and willing to always help you."
We responded:
"Reynaldo, your kind review is greatly appreciated!"
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bclithero

December 9, 2025

1  out of  5
rating by bclithero
"Very hard to find and once you do you get to deal with a very rude lady. Wouldn’t recommend it. Go online or use a better insurance company that treats you right."
We responded:
"Hi, Bclithero. We’re sorry to hear about your experience, which does not reflect the quality of service we strive to provide. After searching our system, I was unable to locate your information. Please feel free to contact our office directly so we can assist you further."
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Everardo Lara

July 3, 2025

5  out of  5
rating by Everardo Lara
"We’ve had the pleasure of working with Cindy Gonzalez and her team for our company’s insurance needs, and we couldn’t be happier. Cindy and her office are truly the best! Their communication is impeccable, always responsive, professional, and clear. They are extremely knowledgeable and consistently take the time to make sure we understand all information through every process. It’s clear they have our best interest in mind and genuinely care about protecting our business. We are very appreciative and highly recommend Cindy and her team!"
We responded:
"Protecting your business is our #1 goal. We are so grateful for your review and appreciate the time you took to send us your thoughts! "
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Diane Cash

June 20, 2025

5  out of  5
rating by Diane Cash
"I am very impressed with Cindy Gonzalez and her support team (Brittny, Elizabeth, and Esme) at State Farm Insurance. They are all very responsive and attentive to our insurance needs. We have our Auto and Homeowners insurance with State Farm. As anyone would tell you, dealing with insurance companies in California is very frustrating. Cindy is so professional and helpful and goes above and beyond to help her clients. Thank you Team Cindy at State Farm!!!"
We responded:
"Thank you so much for taking the time to let us know how we are doing. Our goal is to make your experience one that is tailored to the needs of your family!"
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Kimmy Reyes

June 20, 2025

5  out of  5
rating by Kimmy Reyes
"is incredibly knowledgeable, responsive, and genuinely cares about helping clients find the right coverage. They made the entire process smooth and stress-free I couldn’t recommend them more! If you're looking for an insurance agent who is knowledgeable, responsive, and truly cares about your peace of mind, I highly recommend Cindy Gonzalez State Farm. This is customer service at its absolute best!"
We responded:
"Thank you for your review. We appreciate the time you took to let us know how we are doing! "
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S M

June 20, 2025

5  out of  5
rating by S M
"Cindy Gonzalez at State Farm provides exceptional service. She's always helpful, knowledgeable, and genuinely cares about her clients. I highly recommend her for all your insurance needs."
We responded:
"We value and appreciate your time in letting us know how we are doing! Thank you, thank you!"
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Jeff Huting

April 22, 2024

5  out of  5
rating by Jeff Huting
"The best insurance agent in San Diego. Cindy and her team are very caring, super responsive and covered my business and home for nearly a decade!"
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Alex Nguyen

March 12, 2024

5  out of  5
rating by Alex Nguyen
"Amazing agent who is willing to be flexible with their schedule and incredibly helpful"
We responded:
"Thank you, Alex for your kind review! Very much appreciated! :)"
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Mariya Rozhkov

December 15, 2023

5  out of  5
rating by Mariya Rozhkov
"Best insurance, always available"
We responded:
"Thank you so much Mariya for your kind review. It is our pleasure to be of assistance in every way! "
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Julia

December 4, 2023

5  out of  5
rating by Julia
"I am so grateful to have Cindy as my agent. I have six policies with her including three auto, earthquake, homeowners and renters. Her customer care is unlike anything I have ever seen from an insurance agent. She takes her time to explain things. She is incredibly detail-oriented. She works to find the best policy fit for her customers. And she goes out of her way to make sure the appropriate discounts are applied. I trust her with my family."
We responded:
"Julie, thank you so much for this amazing review. It is my pleasure to provide you and your family with the best quality care. We truly appreciate all of you! "
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Diana Monroy

August 14, 2023

5  out of  5
rating by Diana Monroy
"Highly RECOMEND CINDY GONZALEZ She's AMAZING ! Extremely knowledgeable Clear & Easy To Understand Looks out for your Best interest Exceptional Bilingual Personable Trusted & Liked A TRUE Professional !"
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Gloria Gaeta

August 12, 2023

5  out of  5
rating by Gloria Gaeta
"Cindy is very knowledgeable. She is proactive and always looking for opportunities to help her clients get the best coverage for the best rates. Her customer service is stellar. I would highly recommend Cindy."
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Cindy D.

May 17, 2023

5  out of  5
rating by Cindy D.
"Cindy and her staff worked quickly and efficiently to provide us with our new insurance coverage. We were and are always able to contact them & receive estimates and information as we need it. Thank you Cindy and Carla for being such a pleasure to work with."
We responded:
"Cindy and Duane, we are so glad that we could provide coverage to you in an efficient and effective manner. Welcome aboard!"
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Nan

April 22, 2023

5  out of  5
rating by Nan
"I had the pleasure of working with Cindy Gonzalez as my insurance representative after moving to California from out-of-state. She went above and beyond to ensure a smooth transition for my State Farm policy and secured a fantastic policy for me. Cindy's attention to detail and excellent communication skills make her stand out among the many insurance agents I've worked with over the years. Her knowledge and expertise are impressive and she made the process of obtaining insurance seamless. I highly recommend Cindy Gonzalez for all your insurance needs."
We responded:
"As always, it is our pleasure to provide you and your household with a personalized experience based on the specific needs of your family. Thank you so much for taking the time to let us know how you feel!"
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Troy Wu

March 9, 2023

5  out of  5
rating by Troy Wu
"Ive been a state farm customer for 25 plus years. Aside from my family’s state farm agent in the bay area who retired, i have not met another agent who takes better care of her customers. She’s super organized and very hands on when she needs to be (when state farm corporate is moving slow) and always has her customer’s best interest at hand to ensure that you have the right amount or coverage and that all multi-line discounts are utilized. Additionally her and her staff are super responsive and are action-oriented. When you need state farm to get involved, its obviously not a great day, but they do a great job helping you understand the entire claims process and how theyll step in to make it as painless for you as possible. Thanks for being our agent Cindy!"
We responded:
"Troy, thank you so much for being a valued and longtime customer of State Farm. It is our pleasure to take care of you and your family."
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Judy Raymond

March 3, 2023

5  out of  5
rating by Judy Raymond
"We were in a real bind with an incompetent insurance agent and Cindy saved us immediately! She is the most energetic, knowledgeable, helpful insurance agent we have ever had. Feeling very grateful we found her. She gives us peace of mind."
We responded:
"Judy and Victor, thank you so much for sharing your experience with us!"
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Laura Todd

February 22, 2023

5  out of  5
rating by Laura Todd
"Cindy went out of her way to find me the right coverage."
We responded:
"Hello Laura! Thanks so much for your kind review. It was a pleasure assisting you with your specialty vehicle policy! "
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Chris Costanza

September 17, 2021

5  out of  5
rating by Chris Costanza
"Cindy is the epitome of professionalism, and her years and years of knowledge are very evident when working with her. I highly recommend Cindy and her team."
We responded:
"Chris, thank you so much for your review. I appreciate you. I am so glad that we were able to get your claim moving in the right direction."