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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeff Huting

Jeff Huting

April 22, 2024

5  out of  5
rating by Jeff Huting
"The best insurance agent in San Diego. Cindy and her team are very caring, super responsive and covered my business and home for nearly a decade!"
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Alex Nguyen

March 12, 2024

5  out of  5
rating by Alex Nguyen
"Amazing agent who is willing to be flexible with their schedule and incredibly helpful"
We responded:
"Thank you, Alex for your kind review! Very much appreciated! :)"
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Mariya Rozhkov

December 15, 2023

5  out of  5
rating by Mariya Rozhkov
"Best insurance, always available"
We responded:
"Thank you so much Mariya for your kind review. It is our pleasure to be of assistance in every way! "
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Julia Ekstrom

December 4, 2023

5  out of  5
rating by Julia Ekstrom
"I am so grateful to have Cindy as my agent. I have six policies with her including three auto, earthquake, homeowners and renters. Her customer care is unlike anything I have ever seen from an insurance agent. She takes her time to explain things. She is incredibly detail-oriented. She works to find the best policy fit for her customers. And she goes out of her way to make sure the appropriate discounts are applied. I trust her with my family."
We responded:
"Julie, thank you so much for this amazing review. It is my pleasure to provide you and your family with the best quality care. We truly appreciate all of you! "
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Diana Monroy

August 14, 2023

5  out of  5
rating by Diana Monroy
"Highly RECOMEND CINDY GONZALEZ She's AMAZING ! Extremely knowledgeable Clear & Easy To Understand Looks out for your Best interest Exceptional Bilingual Personable Trusted & Liked A TRUE Professional !"
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Gloria Gaeta

August 12, 2023

5  out of  5
rating by Gloria Gaeta
"Cindy is very knowledgeable. She is proactive and always looking for opportunities to help her clients get the best coverage for the best rates. Her customer service is stellar. I would highly recommend Cindy."
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Cindy D.

May 17, 2023

5  out of  5
rating by Cindy D.
"Cindy and her staff worked quickly and efficiently to provide us with our new insurance coverage. We were and are always able to contact them & receive estimates and information as we need it. Thank you Cindy and Carla for being such a pleasure to work with."
We responded:
"Cindy and Duane, we are so glad that we could provide coverage to you in an efficient and effective manner. Welcome aboard!"
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Nan

April 22, 2023

5  out of  5
rating by Nan
"I had the pleasure of working with Cindy Gonzalez as my insurance representative after moving to California from out-of-state. She went above and beyond to ensure a smooth transition for my State Farm policy and secured a fantastic policy for me. Cindy's attention to detail and excellent communication skills make her stand out among the many insurance agents I've worked with over the years. Her knowledge and expertise are impressive and she made the process of obtaining insurance seamless. I highly recommend Cindy Gonzalez for all your insurance needs."
We responded:
"As always, it is our pleasure to provide you and your household with a personalized experience based on the specific needs of your family. Thank you so much for taking the time to let us know how you feel!"
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Troy Wu

March 9, 2023

5  out of  5
rating by Troy Wu
"Ive been a state farm customer for 25 plus years. Aside from my family’s state farm agent in the bay area who retired, i have not met another agent who takes better care of her customers. She’s super organized and very hands on when she needs to be (when state farm corporate is moving slow) and always has her customer’s best interest at hand to ensure that you have the right amount or coverage and that all multi-line discounts are utilized. Additionally her and her staff are super responsive and are action-oriented. When you need state farm to get involved, its obviously not a great day, but they do a great job helping you understand the entire claims process and how theyll step in to make it as painless for you as possible. Thanks for being our agent Cindy!"
We responded:
"Troy, thank you so much for being a valued and longtime customer of State Farm. It is our pleasure to take care of you and your family."
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Judy Raymond

March 3, 2023

5  out of  5
rating by Judy Raymond
"We were in a real bind with an incompetent insurance agent and Cindy saved us immediately! She is the most energetic, knowledgeable, helpful insurance agent we have ever had. Feeling very grateful we found her. She gives us peace of mind."
We responded:
"Judy and Victor, thank you so much for sharing your experience with us!"
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Laura Todd

February 22, 2023

5  out of  5
rating by Laura Todd
"Cindy went out of her way to find me the right coverage."
We responded:
"Hello Laura! Thanks so much for your kind review. It was a pleasure assisting you with your specialty vehicle policy! "
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Chris Costanza

September 17, 2021

5  out of  5
rating by Chris Costanza
"Cindy is the epitome of professionalism, and her years and years of knowledge are very evident when working with her. I highly recommend Cindy and her team."
We responded:
"Chris, thank you so much for your review. I appreciate you. I am so glad that we were able to get your claim moving in the right direction."
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Tom Hay Bauer

April 15, 2021

5  out of  5
rating by Tom Hay Bauer
"We have had our insurance with State farm for 50 years or more, but it has taken us three tries to find the right agent here in San Diego -- and with Cindy the third time seems to be the charm. After service issues with the first two agents, we are very happy with the response we are getting from Cindy and her crew!"
We responded:
"Hello Tom, we are so honored to have received your very kind review. It is our pleasure to take care of your servicing and sales needs!"
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Juan G.

March 3, 2021

5  out of  5
rating by Juan G.
"Mrs. Cindy Gonzalez and her State Farm Insurance team were outstanding without any question! She remained my main point of contact throughout the entire state-to-state transfer of my policy and saw to it that all of my needs were met and that I was completely satisfied with my experience with her and her team. She took it upon herself to contact me on more than one occasion to inform me of all of the details in the differences in my policies from one state to another and she was more than happy to afford to me her time to accommodate my final requests and to ensure that were adequately applied and that I was a satisfied and content patron and customer. I gladly recommend her services and her organization to all those that would like to receive this level of prestige in service from their insurance agent and representative. Thank you very much Cindy and thank you to all of your hard working staff."
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Yumi Roussin

November 14, 2020

5  out of  5
rating by Yumi Roussin
"Cindy is honestly the best agent- for any facet of my life- I’ve ever had. She is responsive, professional, communicates clearly, efficiently and promptly, but more than all these traits, she treats her clients like family. She genuinely cares and thinks about us beyond another name and number in a list. After I moved and hadn’t completed my home insurance process, she called me the morning of the heavy wildfires nearby- to remind me to finish my portion of setting up my insurance! She sincerely and genuinely cared and acted quickly to ensure my property was protected. She didn’t have to do that, but she did anyways and put me as her top priority. I moved out of San Diego but didn’t leave Cindy because her service and attitude is simply the best. Couldn’t rave enough!"
We responded:
"Yumi, thanks so much for taking the time to let us know about your experiences here at our office!"
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Robert Rushing

November 13, 2020

1  out of  5
rating by Robert Rushing
"Possibly the worst experience talking with an agent on my Rental property in her area. Rude and asking me why would I not rather have a Rental property in my own area . And the inflated rate she gave compared to other insurance providers in that area . I choose to call based upon the Google rating- that was a mistake."
We responded:
"Hello Mr. Rushing. We would like to take the time to respond to your review as neither myself nor any of my team members spoke to you. We received your call with a greeting and the call was disconnected. If you can provide the name of whom you spoke to, we can definitely get to the bottom of this. Our goal is to assist you. Thank you."
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Mike Suerth

August 21, 2020

5  out of  5
rating by Mike Suerth
"Cindy and her employees are on top of things for sure. Whenever I have a question through email or by phone, they respond in minutes. Their customer service is excellent. It is very reassuring to know that when you do have questions or need information/help it will be addressed immediately and promptly, not 3 days later. Extremely knowledgeable and polite as well."
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Tom Williams

March 4, 2020

5  out of  5
rating by Tom Williams
"I was fortunate enough to meet Cindy in January, and I found her to be engaging, intelligent and passionate about protecting families in California. Very knowledgeable about the many different products that SF makes available, including fantastic mortgage rates!"
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Lazaro Moreno

February 13, 2020

5  out of  5
rating by Lazaro Moreno
"Muy buen servicio"
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Daniel Nagel

December 10, 2019

5  out of  5
rating by Daniel Nagel
"I have been with State farm for 30 years and with Cindy for 5. She's been nothing but great. We have 10 policies with her covering commercial and residential vehicles, homeowners, rental, umbrella, personal belongings, etc. Can't go wrong with Cindy.!"
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Thomas Gutierrez

October 18, 2019

5  out of  5
rating by Thomas Gutierrez
"Cindy Gonzalez is the Agent to go to for your insurance needs, I know Cindy since 2001 and she is a person of integrity, honesty, reliability and truthfulness; She is an awesome Insurance Agent and super responsable on everything and will; take care of you greatly. I recommend Cindy Gonzalez for your Insurance needs, she is the Agent to go. Thomas Gutierrez."
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Mike Poltorak

January 17, 2019

5  out of  5
rating by Mike Poltorak
"I've had numerous consultations with Cindy and she has always been professional, knowledgeable and helpful. I highly recommend her services."
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Davey Gregorio

December 5, 2018

5  out of  5
rating by Davey Gregorio
"Cindy is the extremely kind and reliable! She’s very responsive and will take care of your needs. If you’re looking for a State Farm agent, Cindy should be your one stop choice!"
Profile photo of Malcolm Stewart

Malcolm Stewart

November 14, 2017

5  out of  5
rating by Malcolm Stewart
"I've been a client of Cindy Gonzales for 5 years and couldn't be happier with her insurance services. She is attentive, returns calls immediately, looks for ways to lower my premiums and a consummate professional. I highly recommend her for any and all insurance needs."
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Elaine

May 27, 2017

5  out of  5
rating by Elaine
"I've been with state farm for 10 + years. Working with Thomas has been the easiest thing ever! He is always available to answer my questions. Email or phone. Thank you for all your quick responses and my insurance plans!"